See if I can answer your questions here. If not, contact me!

Q. Will my print look exactly like the preview?  

A.  I use a website platform and software designed for art sellers so colors should be very close, although there can be some varience between monitors.  

 

Q.  What is the difference between Clear Metal and White Metal?  

A.  The material is the same, the difference is in the base color.  The white metal has a white base, so any whites/light colors in the photograph will be white or light colored, just like in the photo.   The clear metal has a metal / brushed aluminum base so any areas that are white in the photograph will show as a reflective metal color instead.

 

Q.  Do you offer a discount for businesses?  

A. Yes!  Whether you are an office, restaurant, retail shop, lodging company or other business, contact me and I will set up a 20% discount code on purchases of multiple prints just for you.

 

Q.  Will I be charged sales tax?  

A.  Only if your order is being shipped to an address in Wyoming, in which case you will be charged the appropriate Sales/Use tax for that county.  If you would like to check the tax rate for your county, you can do so here:  revenue.wyo.gov/Excise-Tax-Division/sales-use-tax-rates

 

Q.  Do you accept returns?  

A.  It is so important to me that you are happy with your new piece of art.  If you aren't, contact me and return it within 10 days (buyer pays shipping) and I will issue you a refund. 

 

Q.  What if my print is damaged on arrival?  

A.  The printer I use does an exceptionally careful job with wrapping and shipping but if for some reason your piece arrives damaged, take pictures of the damage and contact me within 3 days of arrival.  The piece must be returned to me and I will issue you a refund.  

 

Q.  Do you make your own prints?  

A.  In order to bring you the best possible product, I am partnered with Skyline Art Printing in Austin, Texas, where they use museum-quality materials and eco-friendly practices.  

 

Q.  What kind of glass is used for framed prints?  

A.  2 mil clear plexi-glass, which is ideal for safe shipping and also blocks out 66% of harmful UV light.  

 

Q.  What if I like a picture that is offered in color but I would prefer it to be in black and white (or vise versa)?  

A.  Just let me know!  I will add your selected image in your color preference to the store where you can preview it with no obligation.  

 

Q.  Do you offer portrait sessions or commissioned work?  

A.  As time allows, I do take on the occasional family/baby/engagement/senior photo session.  And I do love the challenge of fulfilling your wish for a particular photo (you can read about one such project in the Blog post "COLD!").  Contact me with your idea and we can figure something out!

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

I hope so much that you will be happy with your purchase but if you're not, please, please TELL ME within 5 days of receiving your package. I will exchange it or refund it after it is returned to me in the condition in which it was shipped (buyer pays return shipping).

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Giclee printing is done by Skyline Printing in Austin, Texas which not only meets museum-quality standards but is also produced using an environmentally-friendly process.

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